In-Plant Rug Cleaning is recommended for Oriental Rugs and loose woven rugs. They should not be cleaned on location like wall to wall carpet. Professional Carpet Systems cares for the finest to the most basic rugs from around the world. We will pick your rug up and bring it to our special cleaning plant where it will receive our very thorough Nine Step Cleaning System to get maximum soil and spot removal. Having your rug cleaned in our plant allows us to give it several treatments for a more thorough cleaning, controlled drying, and the use of various tools that are not available on location.
STEP 1: Pre-Inspection – We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop it by our shop.
STEP 2: Dry Soil Removal – Woven rugs, especially hand knotted rugs are designed to hide dry soil. We use a variety of techniques to “dust” the rugs from the front and back. A machine called a rug duster, special vacuum attachments and any many other methods are implemented. This is the most important step in cleaning any textile.
STEP 3: Pre-Condition – Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
STEP 4: Pre-Spot & Fringe Preparation – Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
STEP 5: Shampoo – Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.
STEP 6: Rinse or Wash – Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.
STEP 7: Speed Dry – Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment drying room.
STEP 8: Finishing – When the rug is dry, it is combed and finished with soft groomers made for specialty rugs
STEP 9: Post Inspection – Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. If for any reason, we find any aspect of our service has failed this rigorous examination, your rug is sent back through the ENTIRE process again, AT NO EXTRA CHARGE!
Step 10: Pick-up or delivery – Your newly restored rug is now ready for your pick-up or delivery to you.