Choosing A Cleaner
Do they have good references?
Professional Carpet Systems is considered by many to be one of the most reliable carpet cleaning companies in the area. We are often referred by some of the most seasoned professionals in the carpet industry. Our references are available upon request.
What kind of experience do they have?
We have cared for the finest of carpets, rugs and upholstery. We have handled many specialty items and have seen many unusual situations. Whether the carpet is natural or synthetic, our experience makes us one of the most experienced cleaners in the area with over 25 years in the industry.
Are they well educated in their field?
Sadly, most companies in our industry do not invest in educating themselves in their field. We regularly attend
educational courses, certification schools, conventions, and study trade journals and books related to our work. We are abreast of cutting edge technology and changes that regularly occur in our industry. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification), members of the ICCA (Indiana Carpet Cleaning Association), and are members in good standing with the Better Business Bureau.
What systems do they use?
Many cleaners use outdated equipment with components that do not work properly. At Professional Carpet Systems, you can be assured that we use the latest state-of-the-art truck-mounted equipment. The machines we use are the most advanced systems available today. Our equipment does not over-wet the carpet. You can expect maximum soil removal and the pile of the carpet will be “standing tall” again.
Do they use top-quality products?
Professional Carpet Systems trucks are stocked with only the very best products from top manufacturers and products made specifically for our company. We refuse to use discount products that tend to leave sticky residues behind and
discolor the carpet. You can be assured that our products are effective, efficient and safe for your carpet, the consumer and the environment. If a spot can be removed, our products will remove it.
Do you get what you bargain for?
Never select a carpet cleaning company based on price. Carpet cleaning is not as cheap as some would like you to think. Their technique is to advertise a low price to get in the door so they can push their low-quality, ineffective goods at higher prices than the real professionals charge. Quality carpet cleaning is not cheap but it will extend the life of your investment, and care for your carpeting in a way that will save your money in the long run.
Do they guarantee their work?
After having an uninformed, uneducated, or downright unscrupulous carpet cleaner in your home, the hardest part is getting them back to fix the problem. Professional Carpet Systems backs our work with a 100% Client Satisfaction Guarantee. We do not want to have anyone in our community that feels that they paid us for something they did not get.